Terms and Conditions

Last Updated: February 27, 2025

Welcome to BeInspiredByIslam.com and Islamic Gifts Hub (hereinafter referred to as "the Website" or "the Store"). By accessing or using our Website and Store, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our Website or Store.

1. Acceptance of Terms

By using our Website and Store, you confirm that you are at least 18 years old or have the consent of a legal guardian to use this platform. You also agree to abide by these Terms and Conditions, our Privacy Policy, and any other policies or guidelines posted on the Website.

2. Islamic Principles

Our Website and Store operate in accordance with Islamic principles and values. We are committed to providing products and services that align with the teachings of Islam. By using our platform, you agree to respect these principles and refrain from any behavior or actions that contradict Islamic ethics.

3. Intellectual Property

All content on the Website, including but not limited to text, images, logos, graphics, videos, and designs, is the property of BeInspiredByIslam.com and Islamic Gifts Hub and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission from us.

4. User Responsibilities

As a user of our Website and Store, you agree to:

- Provide accurate and complete information when creating an account or making a purchase.

- Use the Website and Store only for lawful purposes and in compliance with Islamic principles.

- Not engage in any fraudulent, abusive, or harmful activities.

- Not attempt to gain unauthorized access to our systems or data.

5. Product Descriptions and Pricing

We strive to provide accurate descriptions and images of all products listed on the Store. However, we do not guarantee that all descriptions, images, or other content are entirely accurate, complete, or error-free. Prices are subject to change without notice, and we reserve the right to modify or discontinue any product at any time.

6. Orders and Payments

- Order Acceptance: Your order is an offer to purchase a product from us. We reserve the right to accept or reject your order for any reason, including but not limited to product availability or errors in pricing or product information.

- Payment: All payments must be made through the approved payment methods listed on the Website. By providing payment information, you confirm that you are authorized to use the chosen payment method.

- Taxes: Depending on your location, you may be responsible for applicable taxes, duties, or customs fees.

7. Shipping and Delivery

- Shipping: We aim to process and ship orders within the timeframe specified on the Website. However, delivery times may vary depending on your location and unforeseen circumstances.

- Risk of Loss: The risk of loss or damage to products passes to you upon delivery. You are responsible for inspecting the products upon receipt and notifying us of any issues within a reasonable timeframe.

8. Returns and Refunds

- Returns: If you are not satisfied with your purchase, you may return the product in its original condition within 7 days of delivery. Please refer to our Return Policy for detailed instructions.

- Refunds: Refunds will be processed within 7 days of receiving the returned product. Shipping costs are non-refundable unless the return is due to an error on our part.

9. Prohibited Activities

You are prohibited from:

- Using the Website or Store for any unlawful or unethical purpose.

- Uploading or transmitting viruses, malware, or any other harmful code.

- Attempting to interfere with the proper functioning of the Website or Store.

- Engaging in any activity that violates Islamic principles or international laws.

10. Disclaimer of Warranties

The Website and Store are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee that the Website or Store will be error-free, uninterrupted, or free from viruses or other harmful components. Your use of the Website and Store is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, BeInspiredByIslam.com and Islamic Gifts Hub shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Website or Store. This includes but is not limited to loss of profits, data, or business opportunities.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from your use of the Website or Store shall be resolved through amicable negotiation. If a resolution cannot be reached, the dispute shall be submitted to the competent courts of the United Arab Emirates.

13. Amendments to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website or Store after any changes constitutes your acceptance of the revised Terms and Conditions.

Return and Refund Policy

1. Eligibility for Returns

We accept returns only under the following conditions:

- The product was delivered damaged, defective, or incorrect.

- The return request is made within 7 days of receiving the order.

- The product is unused, in its original packaging, and in the same condition as when received.

- Proof of purchase (order confirmation or receipt) is provided.

Note: Due to the nature of our products, some items cannot be returned (see Section 2).

2. Non-Returnable Items

The following items are non-returnable for hygiene, religious, or digital rights reasons:

- Digital Products (E-books, audio files, and other downloadable content).

- Personalized or Custom-Made Items (engraved or customized gifts).

- Islamic Attire (such as hijabs, caps, or prayer mats, if opened).

- Opened Perfumes and Fragrances.

3. Return Process

If your order qualifies for a return, follow these steps:

1. Contact Us: Email us at beinspiredbyislam883@gmail.com or use our Contact Form within 7 days of receiving your item. Provide your order number and photos of the issue (if applicable).

2. Approval & Shipping: If approved, we will provide return instructions. The item must be shipped within 3 days after approval.

3. Inspection & Processing: Once received, we will inspect the item. If eligible, we will proceed with a refund or exchange.

Return Shipping Costs:

- If the return is due to our mistake (damaged, defective, or incorrect product), we will cover the shipping costs.

- If the return is due to a customer preference change, the customer is responsible for shipping costs.

4. Refund Policy

- Refunds are issued only for approved returns after product inspection.

- Approved refunds will be processed within 5 business days to the original payment method.

- We do not refund shipping costs unless the return is due to our error.

5. Exchanges

We allow exchanges for defective or incorrect products. If the exact item is unavailable, we will offer a replacement or store credit.

6. Islamic Ethical Compliance

In accordance with Islamic ethical guidelines:

- We do not engage in deceptive sales practices.

- Refunds are processed fairly, ensuring mutual satisfaction.

- Any dispute regarding refunds will be handled with fairness, justice, and integrity.

7. Contact Us

If you have any questions or concerns, please contact us:

- Email: beinspiredbyislam883@gmail.com

- Phone: +971 50 637 8331

- Address: Abu Dhabi, UAE

Thank you for choosing BeInspiredByIslam.com and Islamic Gifts Hub. We appreciate your trust and look forward to serving you in accordance with Islamic values and international standards.