Refund Policy

Last Updated: February 4, 2026

At BeInspiredByIslam.com, we are dedicated to offering high-quality digital and physical products to enrich your spiritual journey. We also recognize that sometimes a purchase may not meet your expectations. This Refund Policy details the conditions for processing refunds, returns, and exchanges.

1. Digital Products
Due to the inherent nature of digital content—which includes e-books, audio files, Islamic lectures, and similar downloadable resources—all sales of digital products are final. Once a digital product has been purchased and made available for download or access, it cannot be returned, exchanged, or refunded. This policy aligns with standard industry practice for digital goods, as they cannot be truly returned once accessed or downloaded.

2. Physical Products
BeInspiredByIslam.com currently focuses on digital offerings. However, in the event physical products (such as the "Quran Pen Reader and Digital Tasbeeh Counter") become available for purchase, the following policy will apply:

· Eligibility for Refund/Exchange: Physical products may be eligible for a refund or exchange only if they are defective or damaged upon arrival. Customers must notify BeInspiredByIslam.com within 7 days of receiving the product to report any such issues.
· Return Condition: To be eligible for return, items must be unused, in the same condition as received, and in their original packaging. Proof of purchase is required.
· Return Process: To initiate a return or exchange, please contact our support team at support@beinspiredbyislam.com with your order number and details regarding the defect or damage. Our team will then provide return instructions.
· Shipping Costs: Customers are responsible for the cost of return shipping, unless the product was defective or we sent the incorrect item.
· Refund Processing: Once your return is received and inspected, we will send an email notification confirming receipt. We will also notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

3. Services (e.g., Vlogs, Educational Videos, Community Access)
Access to Vlogs, educational video content, or community platforms is classified as a digital service. Access is typically granted immediately upon purchase. Therefore, similar to digital products, all sales for these services are final and non-refundable once access has been provided.

4. Donations
Donations made to BeInspiredByIslam.com are voluntary contributions to support our mission. As such, all donations are non-refundable.

5. Contact Us
If you have any questions about our Refund Policy or require assistance with a purchase, please contact us:

· Email: info@beinspiredbyislam.com or support@beinspiredbyislam.com
· Phone: +971 50 637 8331

We reserve the right to modify this Refund Policy at any time, so please review it frequently. Your continued use of the Website and its services after any such changes constitutes your acceptance of the revised Refund Policy.